Shipping policy

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays) after confirmation via email or phone number.

  • A shipping notification with tracking details will be sent once your order has been dispatched.

  • During high-volume periods (festive seasons, public holidays), processing may be slightly delayed.

2. Shipping Rates and Estimates

  • Shipping charges are calculated and displayed at checkout based on your selected delivery option and location.

  • We offer various shipping methods to suit your needs.

Note: Delivery times are estimates and may vary due to location, courier capacity, or unexpected delays.

3. How to Track Your Order

  • Once your order is shipped, you'll receive an email or SMS with your tracking number and a link to monitor your shipment's progress.

4. Delays and Shipping Issues

  • In case of delays, lost packages, or damaged deliveries, contact us promptly with your order number.

  • 📩 Email or Phone Number: mohabbatdubaiabayas@gmail.com or +91 8606441000

  •  We will coordinate with the courier to resolve the issue efficiently.

5. Incorrect Shipping Address

  • Please double-check your shipping address at checkout.

  • We are not liable for delays or losses caused by incorrect address details submitted by the customer.

6. Contact Us

For any shipping-related queries or assistance, feel free to reach out to our customer support team:

  • 📧 Email:mohabbatdubaiabayas@gmail.com or +91 8606441000

  • 📍 Business Address: Crown Plaza Building, opposite Relief Medicals, Edappal, Kerala 679576.